SDL Property Management have been a Daktela user for over 12 months now and recently completed an employee survey to get feedback on the solution ahead of the contract renewal process. Involving users in......
Continue reading
All, E-commerce, How to |
13.5.2020
5 ways customers use our solution in E-commerce | Daktela UK
At the end of January, Daktela took part in a major e-shop solutions conference. The event was a great success for us, and we were able to meet and introduce...
All, How to, News |
27.4.2020
How To Make People Effective Whilst Working From Home
Many organisations have now implemented home working for their staff to keep them safe. How can we now ensure that they remain productive whilst home based? In roles where teamwork...
All, How to |
3.4.2020
When You Need to Work from Home… with Daktela It’s Possible!
If you have access to the Internet, then our solution allows you to work from anywhere. By using the Daktela application you can work from home, as if you were...
All, News |
13.3.2020
Emergency Home Working Service
Over the last few weeks we’ve been devising and implementing our emergency home working strategy, so we’re prepared should the coronavirus escalate further. We were already in a good position...
All, Features |
11.3.2020
Daktela Technical and Sales Support Continues Its Business As Usual, Making Operating from Home Easy
The health and safety of our employees, as well as our customers’ is very important to us. Whilst we are monitoring the situation around COVID-19 closely, Daktela technical and business...
All, Callcenter, E-commerce |
10.3.2020
Travel Technology Europe – Round Up
Steve McSherry | Sales & Marketing Director of Daktela UK We can’t believe it’s been two weeks since TTE 2020! We met lots of interesting people, made some...
All, Features |
25.2.2020
Progressive – New Way To Dial Campaigns
For a more efficient operation of active traffic, companies usually use Predictive Dialing. However, Daktela customers increasingly wanted the possibility of a special solution, or a combination of classic Outbounder...
All, E-commerce, How to |
29.1.2020
Prepare for the Future & Save Money
Migrating your Customer Communications to the Cloud will save time, reduce costs and improve service. Is it time for you to take the step? Why Move to the Cloud? Daktela...
All, Callcenter |
17.1.2020
Is the telephone dead?
As we head into the second decade of the Twenty-First century, experts are predicting the latest technology trends. There’s more emphasis on Artificial Intelligence, automation and personalisation, as businesses evolve,...