CASE STUDIES

 

We support your company’s growth through better customer management. We have already implemented hundreds of small and large projects, and not only in the Czech Republic. See our most interesting stories, download the case study in PDF.

Správa zákaznické zkušenosti-EN-1

TRUSTED BY 1000 + CUSTOMERS OF ALL SIZES

Video Case Study KIFLI.HU (Rohlík.cz)

Case Study E-zec Medical
(FREE download)

E-zec medical Case study

E-zec Medical awarded Daktela, a cloud-based customer care software company, the contract for their control centre operations.

    Case Study Golden Charter
    (FREE download)

    Golden Charter Case study

    One of the UK’s leading funeral plan providers, Golden Charter, has transformed its customer communications by migrating to Daktela’s cloud contact centre.

      Case Study MUZIKER (FREE download)

      Case study Muziker EN

      Read the main reason why the MUZIKER online store chose the Daktela omnichannel solution.

        Daktela E-book (FREE download)

        E-book EN

        Read in our e-book how to correctly compile an omnichannel strategy, or how to organise all communication channels into a single and clear platform. We recommend that you do not ignore our practical tips for customisation and configuration.

          See why more than 1000 companies use Daktela every day

          Read More

          Take a look at our case studies demonstrating how more effective communication gained not only new customers but also a better position in the market.

          Transparent pricing

          Calculate a price estimation based on your business needs

          Check the estimated costs of running your contact center by number of operators and the range of services provided.

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