No matter where you are on your startup journey a customer-focused mindset should be built into the DNA of your business according to Steve McSherry, Commercial Director of Daktela, a cloud-based contact centre that......
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All, E-commerce, Easy Reading |
14.4.2021
Customer Service as a Revenue Generator : How Daktela is leading the way.
The Covid-19 crisis, despite the overall devastating impact, has provided new opportunities for businesses to fundamentally change how they operate. Since the turn of the year, we have seen a...
All, E-commerce, Easy Reading, Features |
10.11.2020
Making your Card Payment Secure …
Customer Purchase Trends The Pandemic is not only driving customers away from the use of cash to contactless methods of payments on the High Street, it is also driving an...
All, Callcenter, E-commerce, Easy Reading |
22.10.2020
Communicating with your Customers via E-Commerce and Online Shopping….…
Online shopping has experienced a truly unprecedented boom this year, the catalyst of which is, unfortunately, the Coronavirus Pandemic. With people forced to stay at home, and then stricter rules...
All, E-commerce, How to |
13.5.2020
5 ways customers use our solution in E-commerce | Daktela UK
At the end of January, Daktela took part in a major e-shop solutions conference. The event was a great success for us, and we were able to meet and introduce...
All, Callcenter, E-commerce |
10.3.2020
Travel Technology Europe – Round Up
Steve McSherry | Sales & Marketing Director of Daktela UK We can’t believe it’s been two weeks since TTE 2020! We met lots of interesting people, made some great connections...
All, E-commerce, How to |
29.1.2020
Prepare for the Future & Save Money
Migrating your Customer Communications to the Cloud will save time, reduce costs and improve service. Is it time for you to take the step? Why Move to the Cloud? Daktela UK...