With its unique communication platform, Daktela has been successfully expanding worldwide for more than four years. We have now opened the technological door to the Balkans with new branches in Slovenia and Romania, and......
Continue reading
All, News |
23.5.2022
17 years on the market and more than 1000 corporate customers, this is Daktela today
Last month we commemorated the 17th anniversary of Daktela. Our journey from a small start-up to a Central European leader in the contact center market was not easy or straightforward,...
All, News, Press Releases |
28.2.2022
Work from anywhere
Daktela are pleased to announce we are exhibiting at the Business Revival conference. Using the Daktela Cloud based software allows you to manage customer communication across all channels, including phone,...
All, News |
31.1.2022
What did the year 2021 bring us in Daktela and what are our prospects for 2022
The year 2021 is behind us and we at Daktela will associate it with further great growth and many significant events that move us further by leaps and bounds. We...
All, How to, News |
20.10.2021
Daktela Going Mobile – can it really fit inside an app?
Whether you’re an experienced Daktela user or you’re just getting started and learning your way around your new contact centre, when you hear about the Daktela app, you must be...
All, News |
20.7.2021
Home office as a standard, not as a necessary evil
During a coronavirus pandemic, working from home has become a necessity for many companies to ensure that as few people as possible meet in person at the same time. After...
All, Callcenter, News |
25.5.2021
Daktela also implements Vocalls voice and chat bots
Customer line automation is an important tool for more and more companies and e-shops. Instead of operators, VoiceBot can handle common questions and requests from clients, thanks to speech recognition...
All, Easy Reading, News |
18.5.2021
Bridgetech Automotive and Daktela UK Partner to Provide Unique Omni-channel Solutions to Customers
Based at Green Park in Reading, Bridgetech Group assists businesses with their technological and operational challenges, by providing innovative solutions, knowledge and expertise. The award-winning claims technology and operational processing...
All, Callcenter, Easy Reading, News, Press Releases |
17.12.2020
Travel Technology Europe 2020
The TravelTech Show is a global in-person and virtual exhibition for senior digital, marketing and commercial technology specialists to find innovation and build new relationships with global travel technology suppliers...
All, Easy Reading, Features, News |
5.11.2020
Can Artificial Intelligence benefit you …
Artificial Intelligence (AI) has, over the past 12 months, raised its head above the parapet again, and we are all looking at it, waiting for the magic to help us....