Whether you’re an experienced Daktela user or you’re just getting started and learning your way around your new contact centre, when you hear about the Daktela app, you must be thinking: Daktela is a......
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All, News |
20.7.2021
Home office as a standard, not as a necessary evil
During a coronavirus pandemic, working from home has become a necessity for many companies to ensure that as few people as possible meet in person at the same time. After...
All, Callcenter, News |
25.5.2021
Daktela also implements Vocalls voice and chat bots
Customer line automation is an important tool for more and more companies and e-shops. Instead of operators, VoiceBot can handle common questions and requests from clients, thanks to speech recognition...
All, Easy Reading, News |
18.5.2021
Bridgetech Automotive and Daktela UK Partner to Provide Unique Omni-channel Solutions to Customers
Based at Green Park in Reading, Bridgetech Group assists businesses with their technological and operational challenges, by providing innovative solutions, knowledge and expertise. The award-winning claims technology and operational processing...
All, Callcenter, Easy Reading, News, Press Releases |
17.12.2020
Travel Technology Europe 2020
The TravelTech Show is a global in-person and virtual exhibition for senior digital, marketing and commercial technology specialists to find innovation and build new relationships with global travel technology suppliers...
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5.11.2020
Can Artificial Intelligence benefit you …
Artificial Intelligence (AI) has, over the past 12 months, raised its head above the parapet again, and we are all looking at it, waiting for the magic to help us....
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2.11.2020
Integration with Nicereply
We are constantly working to expand and improve our services, which is why we are happy to be able to bring our customers closer and expand the possibilities of measuring...
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7.10.2020
Daktela UK awarded UK G-Cloud 12 Status
Daktela UK, a leader in cloud communications, today announced that they will feature on the UK Government, Crown Commercial Service’s (CCS) G-Cloud 12 framework, for its Daktela UK Communication and...
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6.10.2020
Daktela UK Joins the UK Contact Centre Forum…
Daktela UK Ltd is delighted to announce that we have now joined as members of the UK Contact Centre Forum, and we look forward to taking an active role within...
News |
5.10.2020
Your Customers want an Easy Inbound Experience…
When your customers want to talk, you should make it as easy as possible for them. Yes, common sense prevails. However, in a busy environment, where there are lots of...