Customer line automation is an important tool for more and more companies and e-shops. Instead of operators, VoiceBot can handle common questions and requests from clients, thanks to speech recognition technology and artificial intelligence. The virtual assistant can understand the human voice and respond to it according to a pre-prepared scenario. Daktela has been cooperating with Vocalls since January 2021, which develops such assistants, and offers companies automation of their customer lines directly in the exchange system. VoiceBot Vocalls can make and receive calls via Daktela solutions and also share all data......

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