And what does this plugin allow within the browser?
- Dial telephone numbers
- Dial CRM contacts directly from the phone number form field
- Dial numbers directly from any webpage you’re currently browsing, using the context menu
- Accept, reject, hold, or transfer call activities
- Switch to pause or return to ready state
- Send direct SMS messages
- Log in or log out of individual queues based on your permissions
- Dial phone numbers based on your recent activities
Chrome/Firefox extensions require that you or your company use Daktela V6.
More about how to install and use this plugin can be found here.