Daktela PBX VM Edition

Daktela PBX VM Edition is a specially optimized edition of PBX designed for installation into the customer’s virtualized environment. This solution is especially useful for those who need to operate the PBX or call center on their own infrastructure and have access to existing virtualized environment with spare capacity. Supported platforms include VMware, Citrix, Hyper-V and KVM. Daktela PBX VM Edition offers the same range of telephony features like hardware on-premise PBX and can be optionally extended by omni-channel call center module with native support of many communication channels.

Basic Features

Support of virtualized platforms

Daktela PBX VM Edition supports leading virtualized platforms, including notably VMware, Citrix Xen, Microsoft Hyper-V or Linux KVM.

Easy scalability

No need to plan for future or seasonal upgrades. If you need more IP phone extensions or licenceses, just contact our support and we change the tariff immediately. There are no additional one-time investments needed.

Running on the customer's infrastructure

Daktela PBX VM Edition is running on the customer's virtual infrastructure, which is under his full control. Daktela has remote access for service purposes only.

Guaranteed level of services

For all Daktela PBXs VM Edition it is signed a service level agreement (SLA), in order to guarantee maximum reliability of the solution.

NOC monitoring and back up

All servers and component solutions are continuously monitored in our NOC center. Optionally, we also perform regular backups of the entire solution.

Regular updates

Within the monthly fee we take care of a regular maintenance and we solve any necessary security upgrades and provide new functionalities.

Function of the PBX and call center