Faster and more efficient communication for medium sized businesses
Communication with lots of customers at once is very demanding. With Daktela, you’ll have access to a comprehensive overview of all your customers’ individual requirements and communication history. Perfect for companies with between 15-250 users.
Daktela solution for you
Communication channels in one place
You can see it all in one computer window: calls, emails, SMS, WebChat, Facebook Messenger, Whatsapp, and many more.
Unify your business systems
Daktela connects all your business systems, from e-commerce to CRM, ensuring that Daktela is always at the centre of your customer communications hub.
Handle enquiries more cost-effectively
Use automation to help you with your standard processes and reduce resource costs by only using expensive human resources where they are needed.
24/ 7 Technical Support
Our UK-based support team and our EU-b7/ased software developers ensure you always get the most from your solution 24/365.
Daktela is used by companies that:
- want to move to the Cloud to take advantage of the flexibility and cost savings
- want to change cloud providers that are not delivering what you want
- want to step up a gear and make the best possible use of available resources
Solutions by Industry:
See why more than 1000 companies use Daktela every day
Take a look at our case studies demonstrating how more effective communication gained not only new customers but also a better position in the market.
Calculate a price estimation based on your business needs
Check the estimated costs of running your contact center by number of operators and the range of services provided.