Analytics and Reporting – Analytics tools for Business


We understand that everyone wants different things from reports. That is why we have created an Advanced Analytics Application. This allows our customers to create their own individual reports using their data.

Grow your business with Daktela.

Contact us and get to know how Daktela can help your business grow.


Build your own reports

We understand that everyone wants to see different things in their reports. You want things displayed in a way that suits you. With Advanced Analytics, each person can choose what data they see and how they see it.

Charts just as you need them

In Advanced Analytics, you can build the graph that you need in a single click. All you need to do is to select which data you want to see, choose what type of graph you want for it and within seconds you have the chart right in front of you.

Every morning to your email

Do you want to be automatically informed about the performance in your contact center every morning or evening? All customized reports can be sent to your mailbox at a defined time.

Custom metrics

If you only want to see the information or calculations relevant to you, then all you need to do is to define your own calculation based on standard maths operations, create the report and display the results as you need them. These can be emailed to you if required.


See why more than 1000 companies use Daktela every day

Read More

Take a look at our case studies demonstrating how more effective communication gained not only new customers but also a better position in the market.

Transparent pricing

Calculate a price estimation based on your business needs

Check the estimated costs of running your contact center by number of operators and the range of services provided.

Calculate a price

Subscribe to our monthly newsletter

Receive the latest information, events and trends, direct to your inbox each month.