AI Chatbot

Reduce costs, free employees from repetitive tasks, and enhance customer service with Artificial Intelligence (AI) based Chatbots.

AI Chatbots allow your customers to self-serve as they interact and help with common queries via web chat, SMS or Facebook Messenger. And, if required, there is always an option to turn any AI session into human interaction.

Functional in minutes

One of the main benefits of a chatbot is its simple configuration, at a level that virtually anyone can do it. You can set the chatbot logic and its answers by yourself in our interface literally within just a few minutes and exactly as per your business needs.

Arrange a demo

If you are interested in seeing how our Chatbot feature works, contact us at and we can arrange a demo for you.

You can also try out the webchat at the bottom left of this page.


Natural Language Processing Chatbots

NLP chatbots let you take your automated chats a step further. While traditional decision tree chatbots are a great feature that simplifies work for you and your team, if you handle a large number of chats or have limited agents, making the change to AI chatbots could be the best chatbot application for you.

Natural Language Processing is a form of artificial intelligence that can chat to your customers, understand why they are getting in touch with you and help them without getting your agents involved, saving you precious time and resources.

With Daktela, you can choose the best chatbot for your website depending on your specific needs and requirements. We currently offer chatbot integrations with these platforms:

chatbot SK
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Take a look at our case studies demonstrating how more effective communication gained not only new customers but also a better position in the market.

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