Integration with Nicereply
- Get real-time customer feedback
- Measurecustomer satisfaction, NPS (Net Promotion Score), CES (Customer Effort Score) or CSAT (Customer Satisfaction Score)
- Improve the customer experiencewith feedback from your clients
- Motivateagents in your customer support thanks to feedback from satisfied customers
Get more customer feedback than ever before with satisfaction surveys, NPS (Net Promotion Score) or CES (Customer Effort Score). Integrating Daktela with Nicereply will allow you to better understand your customers by getting feedback directly from Daktela. Get to know the heroes of your customer support with detailed statistics for individual teams and individuals.
Improve the customer experience with Nicereply.
See why more than 1000 companies use Daktela every day
Take a look at our case studies demonstrating how more effective communication gained not only new customers but also a better position in the market.
Calculate a price estimation based on your business needs
Check the estimated costs of running your contact center by number of operators and the range of services provided.