Integration with Staffino

Staffino is a system for evaluating CSAT and the work of the operator in the contact center. Getting ratings has never been easier. Choose for yourself how you will receive your ratings.


How much does Staffino’s integration with Daktela cost?

Daktela provides standard integration with Staffino. Only the connector and the primary customization of Staffino’s settings are charged, as well as the number of interactions sent by Staffino.

How can you set the rating in Staffino?

  1. Rate phone calls – send SMS / email / po after the call.
  2. Rate email communication – send an email / SMS /… after closing the ticket.
  3. Rate webchat communication – request a rating after a webchat via webchat / SMS / email /….

What are the benefits of Staffino?

  • Improves service and care for your customers
  • Motivated and satisfied employees
  • Possibility to collect ratings on multiple communication channels
Encounter a solution that will transform your business for the better.

Contact us and find out how Daktela can help you.

See why more than 1000 companies use Daktela every day

Read More

Take a look at our case studies demonstrating how more effective communication gained not only new customers but also a better position in the market.

Transparent pricing

Calculate a price estimation based on your business needs

Check the estimated costs of running your contact center by number of operators and the range of services provided.

Calculate a price