The foundation of IT services is built on innovation and support. Our software enables you to communicate quickly and effectively with your customers on all channels.
Daktela solution for you
Easily manage your support queues
With a detailed view of the customer’s profile and all their interactions in one place, you can manage, prioritise and resolve your customers’ requests quickly and efficiently.
Provide customer support on any channel
Offer support by chat, email, phone or social, so your customers can contact you on the channel that suits them best. The communication history is all saved within one continuous ticket.
Stay connected from anywhere
Using our mobile app, you can manage your teams on the go and keep everyone connected when working remotely.
See how Daktela can help you. For free.
See why more than 1000 companies use Daktela every day
Take a look at our case studies demonstrating how more effective communication gained not only new customers but also a better position in the market.
Calculate a price estimation based on your business needs
Check the estimated costs of running your contact center by number of operators and the range of services provided.