IT services

The foundation of IT services is built on innovation and support. Our software enables you to communicate quickly and effectively with your customers on all channels.

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IT sluzby

More than 1000 clients trust Daktela everyday

Daktela solution for you

Easily manage your support queues

With a detailed view of the customer’s profile and all their interactions in one place, you can manage, prioritise and resolve your customers’ requests quickly and efficiently.

Ticketing System

Provide customer support on any channel

Offer support by chat, email, phone or social, so your customers can contact you on the channel that suits them best. The communication history is all saved within one continuous ticket.

Omnichannel communication

graficky prehledny helpdesk EN

Stay connected from anywhere

Using our mobile app, you can manage your teams on the go and keep everyone connected when working remotely.

Mobile Application

Spravujte komunikaci přímo ze svého mobilu
Encounter a solution that will transform your business for the better.

See how Daktela can help you. For free.

See why more than 1000 companies use Daktela every day

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Take a look at our case studies demonstrating how more effective communication gained not only new customers but also a better position in the market.

Transparent pricing

Calculate a price estimation based on your business needs

Check the estimated costs of running your contact center by number of operators and the range of services provided.

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