Daktela’s modern cloud tools make it possible to streamline the operation of both your customer service and your HR department. You can significantly save personnel and operating costs with a transparent overview of all your company’s processes.
- Plan better use of personnel and financial resources
- Create the optimal shift schedule for your contact centre
- Get to know your customer up close by analysing vast amounts
- Integrate different systems (from accounting to communication)
into one clear virtual environment
- Get a prediction of future traffic with an accuracy of up to 95%
- Optimal solution increasing the efficiency of operation for your company
Optimal solution increasing the efficiency of operation for your company. Get in took with and arrange a demo
so you can see how it works
See why more than 1000 companies use Daktela every day
Take a look at our case studies demonstrating how more effective communication gained not only new customers but also a better position in the market.
Calculate a price estimation based on your business needs
Check the estimated costs of running your contact center by number of operators and the range of services provided.