Daktela UK connect all phone, email, SMS, chat and social media within one cloud-based solution to enhance and personalise the customer experience.
We combine all your contact centre users, mobile users and back-office users within the same application allowing you to manage all users from the same management portal.
As long as your users can connect to the internet, they can be a Daktela user.
Download our solution documentation below.
At Daktela UK we want to help you connect with your customers on a more personal level. We can help you improve your customer service and create a stronger relationship with your existing and new clients.
Customer have so many different communication preferences, some people like phone, some like email, text, social media, web chat it varies from customer to customer, Daktela will support all of these communication types meaning you can communicate with any customer on the communication method they prefer and monitor it all through Daktela.
Our brochures below talk about how we integrate with your existing systems, improve the performance of your employees, help you provide effective customer service to your clients. We provide a technical overview of the services at Daktela and explain how we keep your business safe.
Download our brochures for a more in-depth view of Daktela UK platform.
The Daktela YouTube is a great tool that can help you learn how to use the Daktela software platform to best meet your business requirements. These videos will allow you to access online training videos and other training materials that you can download to view at a later time.
