Since its introduction the Daktela solution has been implemented in a wide variety of different customer applications. Some customers utilise the full range of its Omni-Channel functionality whilst some use only what they require for their business.
We have deployed the solution as a replacement for less versatile cloud-based platforms, restrictive legacy based on-premise solutions and in green field sites where the Daktela solution is their first communications solution.
Below we have highlighted just a few of the many hundreds of different applications, which already reflect the implementation experience and our own best practice.
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SUPPER LONDON
SUPPER Deliveries Ltd is the best and fastest way to order fantastic food – and more – online, delivered from London’s finest establishments…
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EUROPEAN NATURAL FOOD
The European Natural Food Company recently implemented a Daktela Contact Centre Solution to support its planned growth within the UK Market post Brexit…
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288 GROUP
This service was created as a direct response to the current Coronavirus Pandemic to help small companies migrate to a cloud-based solution to support their business move the home working…
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NHS WARGRAVE MEDICAL PRACTICE
By implementing the Daktela UK solution the site was able to increase by around 400% the number of customer contacts…
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FOCALAGENT
They were already using another cloud based solution, but this did not provide them the functionality they required…
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COALTUS
CoAltus are an outsourced fundraising and communications agency founded in 2019 to support higher education institutions…
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SDL GROUP
Warren Elliot (Group IT Director) directly attributed the success of the company during the current crisis to the work completed by Daktela UK…
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BLUE CROSS ANIMAL RESCUE
We now support the original supporter care contact centre, 25 office and animal rehoming centres, 50 retail units and 4 (24/7) Veterinary Hospitals…
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MSS STONEBRIDGE
All payments received by MSS Stonebridge are now completed in a way that is fully compliant with the latest Payment Card Industries requirements…
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NWR LIMITED
Based in Kent they operate a small predictive dialler provided by us to contact their customers and prospects alike…
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UK CALLCENTRE
Recently they moved to our dynamic scripting application saving them both time and money whilst improving the service they provide…
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ANDERSON BROOKES
Their reasons for moving (to Daktela) were simply to gain access to a more reliable service whilst at the same time reducing costs…
Blue Cross for Pets
Claritas
European Moving
Focal Agent
NWR Ltd
SDL Group
UK Callcentre
Energy Innovation Company
Anderson Brookes
Wargrave Surgery
288 Group
MSS
Animal Search UK
CoAltus
Gala Technology
Ciptex
Supper
European Natural Food