Since its introduction the Daktela solution has been implemented in a wide variety of different customer applications. Some customers utilise the full range of its Omni-Channel functionality whilst some use only what they require for their business.
We have deployed the solution as a replacement for less versatile cloud-based platforms, restrictive legacy based on-premise solutions and in green field sites where the Daktela solution is their first communications solution.
Below we have highlighted just a few of the many hundreds of different applications, which already reflect the implementation experience and our own best practice.
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LIMIVEX
The Daktela relationship with Limivex works on many levels, as a supplier, customer, and partner of Daktela…
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FURLONG FLOORING
Using the Daktela payment system integrated within our Cloud based communication solution we enabled Furlong Flooring to take hundreds…
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TJ TRANSPORT
The system supports a range of users on both IP Handsets and Softphones across a few different disciplines including…
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SUPPER LONDON
SUPPER Deliveries Ltd is the best and fastest way to order fantastic food – and more – online, delivered from London’s finest establishments…
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EUROPEAN NATURAL FOOD
The European Natural Food Company recently implemented a Daktela Contact Centre Solution to support its planned growth within the UK Market post Brexit…
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STUDEE
Daktela are proud to be working with Studee helping provide the technology that connects Students and Universities together across the globe.
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NHS WARGRAVE MEDICAL PRACTICE
By implementing the Daktela UK solution the site was able to increase by around 400% the number of customer contacts…
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FOCALAGENT
They were already using another cloud based solution, but this did not provide them the functionality they required…
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COALTUS
CoAltus are an outsourced fundraising and communications agency founded in 2019 to support higher education institutions…
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SDL GROUP
Warren Elliot (Group IT Director) directly attributed the success of the company during the current crisis to the work completed by Daktela UK…
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BLUE CROSS ANIMAL RESCUE
We now support the original supporter care contact centre, 25 office and animal rehoming centres, 50 retail units and 4 (24/7) Veterinary Hospitals…
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MSS STONEBRIDGE
All payments received by MSS Stonebridge are now completed in a way that is fully compliant with the latest Payment Card Industries requirements…
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NWR LIMITED
Based in Kent they operate a small predictive dialler provided by us to contact their customers and prospects alike…
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UK CALLCENTRE
Recently they moved to our dynamic scripting application saving them both time and money whilst improving the service they provide…
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ANDERSON BROOKES
Their reasons for moving (to Daktela) were simply to gain access to a more reliable service whilst at the same time reducing costs…