International phone numbers – Build Presence in Any Country
International inbound numbers provide your company with an immediate presence overseas and extend the availability of your service further. They can enable your business expansion to new regions and markets at minimal costs.
Your customers abroad only incur local charges when calling your International Direct Dial Numbers (DDI) and the calls are automatically forwarded directly onto the Daktela system. Any customers calling your International Toll-Free numbers do not incur any call charges at all. As with the above these are automatically forwarded to the underlying numbers on the Daktela system.
Incoming calls free of charge
Incoming calls to international DDI numbers are routed to your PBX or Callcentre free of charge.
Numbers from more than 60 countries
We support international landline and toll-free numbers in more than 60 countries worldwide. We can also provide bulk International, national and local numbers.
Outbound calling Line Identity (CLI)
When calling out to your international customers, we can present the outbound CLI as your own underlying DDI number making it easier for customers to call you back.
International toll-free numbers
We can provide international toll-free numbers from many countries. Your customers will then call your business for free from these countries.
We guarantee up to 4 simultaneous calls to your international DDI number, but we have the option to increase this if required for a small fee.
You can use our high-quality voice services to call international destinations. We offer very competitive rates.
Contact us and get to know how Daktela can help your business grow.
TECHNICAL PARAMETERS OF THE SERVICE
● Supported VoIP protocols are SIP and IAX2
● Supported codecs are G729, G711a (alaw), G711u (ulaw), GSM, G722, or OPUS
● Our SIP trunks can be optionally secured with standardised protocols – SIP TLS and SRTP
● Our lines and numbers work with all vendors – including Asterisk, Cisco, Nortel, Siemens, Avaya & Broadsoft
● Technical support is provided 24×7×365. It includes proactive monitoring of service quality.
See why more than 1000 companies use Daktela every day
Take a look at our case studies demonstrating how more effective communication gained not only new customers but also a better position in the market.
Calculate a price estimation based on your business needs
Check the estimated costs of running your contact center by number of operators and the range of services provided.