Praha, Bratislava, Katowice, London, Dubai
daktela@daktela.com
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Daktela Newest Innovations

Because we love to try new things and to move the world of contact centers forward, here is some of the latest technologies we bring either as a demo or ,in some cases, directly as part of our system. Test our latest technologies yourself and elevate the communication with your customers even further.

Modern Contact Center

Choose one of the newest technologies below that we integrate as part of Daktela V6 Contact Center Software or we are currently testing them in a lab mode. If you are interested in any specific product, contact us at daktela@daktela.com.

Chatbot

Automated webchat

Call steering

IVR voice navigation

Advanced Analytics

Complex Reporting

Text-to-speech

Convert text to voice

AUGMENTED REALITY

Video Assistance

Native chatbot

Chat conversations