Do your agents sometimes need to visually show something to the customer or at least they need to see what the customer sees? In this case, an application for transferring video from an iOS or Android mobile camera with Augmented Reality might be just what you need!
The application VizionAR is designed to be as easy to use as possible. For the customer to connect with the operator means only to launch the application, say the six-digit code and confirm the connection. Once completed, customer can start showing to the agent in the contact centre through the camera of his/her phone whatever he needs in order to explain his requirement.
The use of the VizionAR application can be adapted for any of your needs.
VizionAR can be used in many other areas of assistance and guidance. It’s only up to you how your business can use it. The options are endless.
If you are interested to try our Augmented Reality feature, contact us at daktela@daktela.com and we will get back to you. Ask for free trial of a modern live chatbot for your website visitors.