AI Chatbot
Reduce costs, free employees from repetitive tasks, and enhance customer service with Artificial Intelligence (AI) based Chatbots.
AI Chatbots allow your customers to self-serve as they interact and help with common queries via web chat, SMS or Facebook Messenger.
And, if required, there is always an option to turn any AI session into human interaction.
Functional in minutes
One of the main benefits of a chatbot is its simple configuration, at a level that virtually anyone can do it. You can set the chatbot logic and its answers by yourself in our interface literally within just a few minutes and exactly as per your business needs.
Natural Language Processing Chatbots
NLP chatbots let you take your automated chats a step further. While traditional decision tree chatbots are a great feature that simplifies work for you and your team, if you handle a large number of chats or have limited agents, making the change to AI chatbots could be the best chatbot application for you.
Natural Language Processing is a form of artificial intelligence that can chat to your customers, understand why they are getting in touch with you and help them without getting your agents involved, saving you precious time and resources.
Daktela AI Agent:
- Chatbot
- Voicebot
- Mailbot
- Daktela RBM
Learn more about Daktela AI Agent HERE.
Contact us and find out more about how Daktela can help you.
