The text-to-speech technology used within the Daktela system is supported via an external API which allows it to be incorporated within our core system. All you need to do is to prepare a campaign in the system including all the data you want. Once set up, you simply use the Daktela outbound dialing capabilities to complete the automatic calling with the personalised message.

The text-to-speech technology can handle any type of personalised message you need to create automatically, including language specifics.

Plus, the integrations within Daktela make it simple for you to easily construct the following scenarios:

• Automated calls to a list of phone numbers with your personalised offer: “Hello Mr. Novak, we have an offer X for you valid until X.”,…
• Automated calls to a list of customers with an outstanding balance, providing them with information about their balance: “Hello, your outstanding account balance is X £ with the maturity on X.”,…
• Complex and fully dynamic IVR spoken by one voice: “Your account balance is X £”,…
• Specialised dynamic services: “It is currently X o’clock and X minutes.”,…