Infrastructure – Data Centre for Virtual Contact Center Platform
Daktela Cloud is designed to provide a robust and secure platform for our customers Contact Centre operations. Our Cloud infrastructure is based on a range of interconnected technologies which ensure that the customer does not have to worry about their data, service availability or any changing hardware requirements.
Daktela Cloud is a carefully built infrastructure with an emphasis on performance, redundancy, efficiency, security and scalability. The infrastructure is built on standardised Dell and Supermicro hardware using open protocols and open source software.