Travel offices and agencies

Maximise efficiency and accuracy in a fast-paced environment.

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cestovni kancelare a agentury EN

More than 1000 clients trust Daktela everyday

Daktela solution for you

Sophisticated distribution of incoming calls

Direct incoming customer calls to the best people in your team to deal with specific queries.

Inbound

Stay connected with your customers on any channel

Wherever your customers are, they can contact you on the channel that suits them best. Chat, email, phone or social are all supported and saved in one centralised system.

Omnichannel communication

Nahravky a vypisy vsech hovoru EN

Effective Performance

Easily track performance in line with KPIs. Our solution combines a range of historical and Real-time information teamed with quality management tools.

Reporting Tools

Process your customers up to 30% faster

From booking and modifying reservations to checking payment statuses, offer the best customer experience by picking up faster and reducing resolution time.

Enhance customer communication

sofistikovana distribuce prich hovoru
Encounter a solution that will help your business flourish.

See how Daktela can help you. For free.

See why more than 1000 companies use Daktela every day

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Take a look at our case studies demonstrating how more effective communication gained not only new customers but also a better position in the market.

Transparent pricing

Calculate a price estimation based on your business needs

Check the estimated costs of running your contact center by number of operators and the range of services provided.

Calculate a price