Travel offices and agencies
Maximise efficiency and accuracy in a fast-paced environment.
Daktela solution for you
Sophisticated distribution of incoming calls
Direct incoming customer calls to the best people in your team to deal with specific queries.
Stay connected with your customers on any channel
Wherever your customers are, they can contact you on the channel that suits them best. Chat, email, phone or social are all supported and saved in one centralised system.
Easily track performance in line with KPIs. Our solution combines a range of historical and Real-time information teamed with quality management tools.
Process your customers up to 30% faster
From booking and modifying reservations to checking payment statuses, offer the best customer experience by picking up faster and reducing resolution time.
See how Daktela can help you. For free.
See why more than 1000 companies use Daktela every day
Take a look at our case studies demonstrating how more effective communication gained not only new customers but also a better position in the market.
Calculate a price estimation based on your business needs
Check the estimated costs of running your contact center by number of operators and the range of services provided.