About Us

We are an experienced team of telecommunication experts who have been dealing with virtual PBXs and contact centres for over 17 years. We are one of the largest Central European players offering cloud solutions. We develop and operate one of the largest VoIP cloud infrastructures in the CEE region, which is relied on by over 1000 satisfied business customers every day.

Our vision

Our mission is to provide the best possible SaaS omnichannel, customer communication and contact centre solution, for a company of any size in Europe.

Our values

Pro-customer approach

We do not sell what the customer does not need and do not accept decisions that the customer does not benefit from.

Clear goal of our mission

We want to have the best omni-channel contact centre in the CEE region to help our customers build modern customer support.

We are an open company

We give our employees superior access to information that helps them make better customer-oriented decisions.

Simplicity is power

We believe that simplicity is often our competitive advantage over complex and cumbersome products.

The company is about people

We build a family-like environment, one without politics and complex processes, where we can rely on our colleagues.

Independence and responsibility

We do not punish mistakes. We praise independence, responsibility and the ability to complete tasks.

See why more than 1000 companies use Daktela every day.

Take a look at interesting stories that thanks to more effective communication gained not only new customers but also better position on the market.

Read More

Daktela in Numbers


In the Contact Center Market


Years in the industry


Business Customers




Global Offices

Grow your business with Daktela

If you share the same values and like what we do, feel free to write to jobs@daktela.com.

Leadership Team

We appreciate the skills of our people, we expect ownership and responsibility, we believe in human approach, we celebrate successes and learn from mistakes.

David Hájek
Founder & Chief Global Officer
Richard Baar
CEO & Founder
Jiří Havlíček
Zuzana Bienvenu
Karel Vůjtek