WHO WE ARE
About Us
We are an experienced team of telecommunication experts who have been dealing with virtual PBXs and contact centres for over 17 years. We are one of the largest Central European players offering cloud solutions. We develop and operate one of the largest VoIP cloud infrastructures in the CEE region, which is relied on by over 1000 satisfied business customers every day.
Our vision
Our mission is to provide the best possible SaaS omnichannel, customer communication and contact centre solution, for a company of any size in Europe.
Our values
Pro-customer approach
We do not sell what the customer does not need and do not accept decisions that the customer does not benefit from.
Clear goal of our mission
We want to have the best omni-channel contact centre in the CEE region to help our customers build modern customer support.
We are an open company
We give our employees superior access to information that helps them make better customer-oriented decisions.
Simplicity is power
We believe that simplicity is often our competitive advantage over complex and cumbersome products.
The company is about people
We build a family-like environment, one without politics and complex processes, where we can rely on our colleagues.
Independence and responsibility
We do not punish mistakes. We praise independence, responsibility and the ability to complete tasks.
See why over 1000 companies use Daktela every day
Read interesting stories of companies that gained not only new customers, but also a better standing in the market thanks to more effective communication.
Read More
Daktela in Numbers
In the Contact Center Market
Years in the market
Satisfied customers
Employees
Branches
Daktela in Print
If you share the same values and like what we do, feel free to write to jobs@daktela.com.
Leadership Team
We appreciate the skills of our people, we expect ownership and responsibility, we believe in human approach, we celebrate successes and learn from mistakes.
Subscribe to our monthly newsletter
Receive the latest information, events and trends, direct to your inbox each month.
