CASE STUDIES

We support your company’s growth through better customer management. We have already implemented hundreds of small and large projects, and not only in the Czech Republic. See our most interesting stories, download the case study in PDF.

Správa zákaznické zkušenosti-EN-1

WE ARE TRUSTED BY OVER 1000 CLIENTS. GET TO SEE THEIR TESTIMONIALS:

Video Case Study KIFLI.HU (Rohlík.cz)

Case Study MUZIKER (FREE download)

Case study Muziker EN

Read the main reason why the MUZIKER online store chose the Daktela omnichannel solution.

    Daktela E-book (FREE download)

    E-book EN

    Read in our e-book how to correctly compile an omnichannel strategy, or how to organise all communication channels into a single and clear platform. We recommend that you do not ignore our practical tips for customisation and configuration.

      Case Study E-zec Medical
      (FREE download)

      E-zec medical Case study

      E-zec Medical awarded Daktela, a cloud-based customer care software company, the contract for their control centre operations.

        Case Study Golden Charter
        (FREE download)

        Golden Charter Case study

        One of the UK’s leading funeral plan providers, Golden Charter, has transformed its customer communications by migrating to Daktela’s cloud contact centre.

          See why over 1000 companies use Daktela every day

          Read More

          Read interesting stories of companies that gained not only new customers, but also a better standing in the market thanks to more effective communication.

          Transparent pricing

          Calculate a price estimation based on your business needs.

          Check the estimated costs of running your contact center by number of operators and the range of services provided.

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