Integration with Nicereply

  • Get real-time customer feedback
  • Measure customer satisfaction, NPS (Net Promotion Score), CES (Customer Effort Score) or CSAT (Customer Satisfaction Score)
  • Improve the customer experience with feedback from your clients
  • Motivate agents in your customer support thanks to feedback from satisfied customers

Get more customer feedback than ever before with satisfaction surveys, NPS (Net Promoter Score) or CES (Customer Effort Score). Integrating Daktela with Nicereply will allow you to better understand your customers by getting feedback directly from Daktela. Get to know the heroes of your customer support with detailed statistics for individual teams and individuals.

Improve the customer experience with Nicereply.

Contact us and find out how Daktela can help you.

Expand your business with Daktela

See why more than 1000 companies use Daktela every day.

Read More

Take a look at interesting stories that thanks to more effective communication gained not only new customers but also better position on the market.

Transparent pricing

Calculate a price estimation based on your business needs.

Check the estimated costs of running your contact center by number of operators and the range of services provided.