Integration with Staffino
Staffino is a system for evaluating CSAT and the work of operators
in the contact center. Getting ratings has never been easier and you can choose for yourself how you will receive your ratings.
How much does Staffino’s integration with Daktela cost?
Daktela provides standard integration with Staffino. Only the connector and the primary customization of Staffino’s settings are charged, as well as the number of interactions sent by Staffino.
How can you set the rating
- Rate phone calls – send SMS / email / purchase order after the call
- Rate email communication – send an email / SMS /… after closing the ticket
- Rate webchat communication – request a rating after a webchat via webchat / SMS / email /….
What are the benefits of Staffino?
- Improves service and care for your customers
- Motivated and satisfied employees
- Possibility to collect ratings on multiple communication channels
Contact us and find out more about how Daktela can help you.
See why more than 1000 companies use Daktela every day.
Take a look at interesting stories that thanks to more effective communication gained not only new customers but also better position on the market.
Calculate a price estimation based on your business needs.
Check the estimated costs of running your contact center by number of operators and the range of services provided.