IT services

The foundation of IT services is built on innovation and support. Our software lets you communicate quickly and effectively with your customers on all channels.

IT sluzby


Daktela solution for you

Easily manage your support queues

With a detailed view of the customer’s profile and all their interactions in one place, you can manage, prioritize and resolve your customers’ requests quickly and efficiently.

Ticketing System

Provide customer support on any channel

You can offer support by chat, email, phone or social media, so your customers can contact you on the channel that suits them best. The communication history is saved within one continuous ticket.

Omnichannel communication

graficky prehledny helpdesk EN

Stay connected from anywhere

Using our mobile app, you can manage your teams and keep everyone connected when working remotely.

Mobile App

Spravujte komunikaci přímo ze svého mobilu
Contact us and find out more about how Daktela can help you.

Increase your business with Daktela

See why over 1000 companies use Daktela every day

Read More

Read interesting stories of companies that gained not only new customers, but also a better standing in the market thanks to more effective communication.

Transparent pricing

Calculate a price estimation based on your business needs.

Check the estimated costs of running your contact center by number of operators and the range of services provided.

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