Faster and more efficient communication for Medium sized businesses

Communication with lots of customers at once is very demanding. With Daktela, you’ll have access to a comprehensive overview of all your customers’ individual requirements and communication history. Perfect for companies with between 15-250 users.

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More than 1000 customers trust Daktela every day

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Daktela solution for you

Communication channels in one place

You can see it all in one computer window: calls, emails, SMS, WebChat, Facebook Messenger, Whatsapp, and many more.

Omnichannel communication

Unify your business systems

Daktela connects all your business systems, from e-commerce to CRM, ensuring that Daktela is always at the centre of your customer communications hub.

Create your own contact centre

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Handle enquiries more cost-effectively

Use automation to help you with your standard processes and reduce resource costs by only using expensive human resources where they are needed.

Automation of processes

24/ 7 Technical Support

Our UK-based support team and our EU-based software developers ensure you always get the most from your solution 24/7/365.

Professional Services

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Grow your business with our solution.

See how Daktela can help you. For free.

Daktela is used by companies that:

  • want to move to the Cloud to take advantage of the flexibility and cost savings
  • want to change cloud providers that are not delivering what you want
  • want to step up a gear and make the best possible use of available resources

Solutions by Industry:

Ecommerce a Retail
Healthcare
Energy companies
Outsourcing Services
Travel & Leisure
IT services
Financial Services
Transport
Telemarketing

See why more than 1000 companies use Daktela every day.

Read More

Take a look at interesting stories that thanks to more effective communication gained not only new customers but also better position on the market.

Transparent pricing

Calculate a price estimation based on your business needs.

Check the estimated costs of running your contact center by number of operators and the range of services provided.