Faster and more efficient communication for Medium sized businesses

Communication with lots of customers at once is very demanding. With Daktela, you’ll have access to a comprehensive overview of all your customers’ individual requirements and communication history. Perfect for companies with between 15-250 users.

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WE ARE TRUSTED BY OVER 1000 CLIENTS. GET TO SEE THEIR TESTIMONIALS:

Daktela solution for you

Communication channels in one place

You can see it all in one computer window: calls, emails, SMS, WebChat, Facebook Messenger, Whatsapp, and many more.

Omnichannel communication

Unify your business systems

Daktela connects all your business systems, from e-commerce to CRM, ensuring that Daktela is always at the centre of your customer communications hub.

Create your own contact centre

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Handle enquiries more cost-effectively

Use automation to help you with your standard processes and reduce resource costs by only using expensive human resources where they are needed.

Automation of processes

24/ 7 Technical Support

Our UK-based support team and our EU-based software developers ensure you always get the most from your solution 24/7/365.

Professional Services

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Grow your business with our solution.

See how Daktela can help you. For free.

Daktela is used by companies that:

  • want to move to the Cloud to take advantage of the flexibility and cost savings
  • want to change cloud providers that are not delivering what you want
  • want to step up a gear and make the best possible use of available resources

Solutions by Industry:

Ecommerce a Retail
Healthcare
Energy companies
Outsourcing Services
Travel & Leisure
IT services
Financial Services
Transport
Telemarketing

See why over 1000 companies use Daktela every day

Read More

Read interesting stories of companies that gained not only new customers, but also a better standing in the market thanks to more effective communication.

Transparent pricing

Calculate a price estimation based on your business needs.

Check the estimated costs of running your contact center by number of operators and the range of services provided.

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