FUNCTIONS AND FEATURES
CONFIGURATION OPTIONS OF INCOMING CALLS
Incoming phone calls
The configuration of all incoming phone numbers includes colored lines and international incoming calls.
The configuration of different behavior for working and non-working hours is possible.
You can play your own welcome messages or we can record customized ones for you.
Playing IVR options and the customer selects one…
Sophisticated call routing to the correct inbound queue, while playing background music and regular announcements.