Faster and more efficient communication for small businesses

With Daktela, you have all communication channels in one place, allowing you to extend the reach of your business, whatever the size of your organisation. We can help the small business operation start by providing a simple cloud telephony option for companies with less than five users.

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More than 1000 clients trust Daktela every day

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Daktela Solution

All calls and emails at your fingertips

You can monitor all communication with customers on one screen. Daktela stores all the information you need. You can search and replay any call or view the transcript of an email, even after a significant period, as required.

Omnichannel communication

Choose which service you need right now

With Daktela, you can choose the features that suit your current business needs and add more as your business grows. You only ever pay for what you use.

Call Centre Software

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Get an immediate overview with real-time reports

There is no need to wait until the end of the week or month to see how you are performing. Access and assess your performance in real-time or create bespoke reports and send them in an email distribution list to whoever and whenever they need them.

Reporting

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Expand your business with Daktela

Contact us and find out more about how Daktela can help you.

Daktela is a communication solution for smaller companies:

  • Keep up with customer demands, no matter which channel they use to communicate.
  • Have clear communication with customers by viewing all previous communication quickly and easily.
  • Reduce business running costs by using system tools to automate responses saving time and resources.
  • Improve customer care by providing relevant information to the agent’s desktop.
  • To achieve greater customer experience, use Daktela as described above to increase customer satisfaction.

See why more than 1000 companies use Daktela every day.

Read More

Take a look at interesting stories that thanks to more effective communication gained not only new customers but also better position on the market.

Transparent pricing

Calculate a price estimation based on your business needs.

Check the estimated costs of running your contact center by number of operators and the range of services provided.