Infrastructure – Data Centre for Virtual Contact Center Platform
Daktela Cloud is designed to provide a robust and secure platform for our customers’ Contact Center operations. Our Cloud infrastructure is based on a range of interconnected technologies, which ensure that the customer does not have to worry about their data, service availability or any changing hardware requirements.
Daktela Cloud is a meticulously built infrastructure with an emphasis on efficiency, performance, redundancy, scalability and security. The infrastructure is built on standardized Dell and Supermicro hardware using open protocols and open source software.