Hosted PBX – Virtual PBX software

Virtual PBX provides all the advantages of a modern cloud solution without large one-off investments.

The Daktela Virtual PBX solution is a hosted PBX located in fully secured and Geo-redundant data centers. Virtual PBX offers the exact same range of telephony features as traditional on site PBX hardware. Virtual PBX can optionally be extended with an Omni-channel call center module to include the support of many additional modern communication channels.


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BASIC FEATURES


Reliable and secure data centre configuration

Daktela Virtual PBXs run in a modern, secured and Geo-redundant data center infrastructure located throughout Europe with sites in London, Prague and Bratislava.


Regular updates

The monthly fee covers all regular maintenance, including any necessary security upgrades and new functionality.


Technical support 24x7

We provide technical support 24/7, 365 days a year for all virtual PBX systems via phone, email or WebChat. All servers and network components are continuously monitored within our central Network Operating Center (NOC).

Easy scalability

With our system there is no need to plan for future or periodic upgrades. If you need more IP phone extensions or licenses, just contact our support team and we will change the configuration within a few hours. There are no additional set up costs for ordering additional licenses.

Reliable and redundant HW

Virtual PBXs operate on reliable branded servers with built in redundancy and are set up in a high-availability configuration.

Lower operating costs

You can look forward to significant reductions in your operating costs with our virtual PBX. You do not have to worry about energy costs, IT specialists, RACK space or Hardware maintenance, etc.


FUNCTIONS OF THE PBX AND CALLCENTRE

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