Stay connected 24/7 with a chatbot that’s always on! Instantly respond to customers, streamline your conversations, and discover how AI can take your communication game to the next level.
Craft your chatbot without breaking a sweat! Tap into user-friendly designs, rich integrations, and interactive elements to deliver outstanding customer experiences across all your channels.
Creating our chatbot is easy
Craft intricate communication flows effortlessly with our user-
friendly graphical interface. This tool supports inputs from LLM Smart Modules and a variety of actions, including
events and APIs, producing outputs ranging from messages and
integrations to buttons and widgets.
Consolidate channels
Automate all channels and platforms and integrate the Chatbot with Webchat, FB Messenger, Whatsapp, Viber, Instagram, or MS Teams channels.
Effortless integration
Our chatbots integrate flawlessly with your current infrastructure, enhancing operational efficiency without the reliance on external products.
Utilise our pre-designed templates
Gain access to an extensive collection of pre-designed templates
that streamline handling user inquiries and extracting specific
information, significantly accelerating the bot development
process.
Include interactive elements
Utilise sophisticated natural language processing to accurately
discern and react to user intentions with interactive elements like
buttons, carousels, and images.
Use advanced forms
Enable users to provide structured information via sophisticated form
submissions.
Daktela chatbot helps across industries
From e-commerce to travel, see how Daktela chatbots are helping businesses improve customer interactions. Watch the videos to find out more.
Boost your customer service with features designed for seamless communication, personalized interactions, and insightful analytics. Manage countless conversations effortlessly and optimize your strategy with custom reports.
Personalized experience
Tailor interactions to individual user histories and preferences for a uniquely personalized conversation experience.
Expandable Capacity
Efficiently manage from dozens to hundreds of interactions at once with our scalable solutions.
Global communication
Engage with an international audience with support for numerous European languages.
In-depth Analytics
Access comprehensive analytics on interactions between chatbots and operators to guide strategic decisions.
Interaction Oversight
Keep track of exchanges between bots and visitors for enhanced supervision, while facilitating the LLM training process.
Custom reports
Obtain insights into conversations and tailor bot actions based on customer insights for optimized performance.
Why companies choose Daktela chatbot
See why businesses rely on our chatbots for smarter customer service. From reducing costs to driving sales and improving satisfaction, Daktela is the choice for modern communication.
The 11-member customer service team’s effectiveness is easily measured and optimized with reporting. Before Daktela, multiple softwares were used—now, Daktela replaces them all.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Již více než 8 let se spoléháme na řešení společnosti Daktela. Každý den je používá více než 1 000 našich agentů, což nám umožňuje poskytovat našim klientům špičkové služby.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
A Kifli.hu ügyfélszolgálata havonta 20-30 ezer ügyletet kezel, amelyet a Daktela omnichannel, felhőalapú call center szoftvere tesz zökkenőmentessé, támogatva a cég dinamikus növekedését.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Głównym powodem wdrożenia omnichannel była potrzeba kompleksowego narzędzia, które upraszcza komunikację, zwiększa efektywność i usprawnia działanie contact center.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Glavni razlog implementacije Daktela omnichannel platforme bila je potreba za sveobuhvatnim rešenjem koje optimizuje komunikaciju i poboljšava efikasnost operacija kontakt-centra.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Daktela a optimizat comunicarea și a îmbunătățit eficiența, contribuind la atingerea rapidă a obiectivelor noastre și la o experiență mai bună pentru clienți.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
S Daktelou sme veľmi spokojní. Naplnili sa naše očakávania a získali sme spoľahlivého partnera pre manažment našej zákazníckej podpory, čo nám pomôže v ďalšom raste.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Z družbo Daktela smo zelo zadovoljni. Izpolnili so naša pričakovanja in pridobili smo zanesljivega partnerja za upravljanje podpore strankam, ki nam bo pomagal pri nadaljnji rasti.
