Globální řešení pro lepší komunikaci se zákazníky a zaměstnanci

Poskytujeme globální, interně vyvinutá řešení pro zákaznickou a interní komunikaci, která zvyšují spokojenost a loajalitu zákazníků i zaměstnanců.

Promluvit si s obchodníkem

Photo of two Daktela team members at the office, one leaning over to look at a colleague's screen

1600+

Obchodní zákazníci

#1

Na trhu kontaktních center

Photo of the Daktela team at an evening gathering, seated around tables at a pub with drinks

Portrait of a Daktela team member (Vláďa) sitting at his desk with a laptop

20

Let v oboru

9

Kanceláří po světě

Photo of a Daktela team member (Lukáš)

Globální přítomnost

Daktela client distribution map

Our mission

is to make great customer service achievable for any company.

Our vision

A world where every customer interaction is instant for the customer, meaningful for the agent, and free of wasted effort for everyone in between.

Our goal

Customer service that has higher-quality conversations, shorter time-to-solve, and more happy customers.

Board

Portrait of Martin Škába

Martin Skaba

Investiční manažer Sandberg Capital

Portrait of Richard Baar, founder

Richard Baar

Zakladatel

Portrait of David Hájek, Daktela founder

David Hájek

Zakladatel

C-suite

Portrait of Jiří Havlíček, Daktela CEO

Jiří Havlíček

Chief Executive Officer

Portrait of Karel Vujtek, Daktela COO

Karel Vůjtek

Chief Operations Officer

Photo of a Daktela team member (initials ZC)

David Hájek

Chief Global Officer

Zdeněk Čech

Chief of Staff

Portrait of Václav Makes

Václav Makeš

Chief Technical Officer

Photo of a Daktela team member (initials RH)

David Hájek

Chief Global Officer

Radek Havlíček

Chief Financial Officer

Photo of a Daktela team member (initials MH)

Marek Hric

Chief Sales Officer

Management

Photo of a Daktela team member (initials MS)

Mikuláš Starý

Head of Product

Photo of a Daktela team member (initials TH)

Tomáš Hyben

Head of Channel Sales

Portrait photo of Kristýna Jurenová, Daktela team member

Kristýna Juřenová

Head of Marketing

Photo of a Daktela team member (initials ACH)

Antonín Chadima

Enterprise Manager

Photo of a Daktela team member (initials TL)

Tomáš Lysek

Head of AI

Portrait of Samantha, Daktela Country Manager UK

Samantha Haylor

Country Manager (UK)

Portrait of Lukasz, Daktela Country Manager Poland

Lukasz Korecki

Country Manager (PL)

Portrait of Márk, Daktela Country Manager Hungary

Márk György Szilágyi

Country Manager (HU)

Portrait of Mihai, Daktela Country Manager Romania

Mihai Nica

Country Manager (RO)

Photo of a Daktela team member (initials JJ)

Jovana Janjić

Country Manager (SR)