This integration embeds the AristoTelos knowledge base directly into the Daktela agent interface, providing your team with instant access to articles, guides, and important information without ever needing to leave the Daktela environment.
By empowering agents with a powerful, searchable knowledge base at their fingertips, this integration helps reduce response times, improve first-contact resolution, and ensure that customers receive consistent and accurate answers.
Key Features:
Setup is simple and takes only a few minutes. You will need your AristoTelos instance URL and an API token.
Configuration is completed in the Daktela GUI under Manage > Integrations > AristoTelos. After entering your credentials, you simply need to assign the integration to the desired users in their user settings.
