This integration enables secure single sign-on (SSO) by connecting your Daktela instance to Microsoft Entra ID (formerly Azure Active Directory). This allows your users to log in to Daktela using their existing Microsoft 365 or Azure corporate credentials.
The integration centralizes user management, enhances security through Microsoft's authentication policies (including MFA), and provides a simplified, familiar login experience for your agents.
Configuration is done in the Daktela GUI under Manage > Integrations. The process requires creating an 'App registration' within your Microsoft Azure portal to obtain the necessary credentials.
Key steps include:
After the connection is configured and fields are mapped, each user must have the Microsoft Entra ID authentication method assigned to their Daktela profile.
