The Daktela Browser Extension for Firefox transforms any phone number on any webpage into a clickable link, enabling seamless click-to-call functionality.
This eliminates the need for manual copy-pasting or dialing, which saves time, reduces errors, and significantly streamlines the workflow for agents making outbound calls.
Once installed, the extension automatically detects phone numbers on websites, in emails, or within your CRM system. When an agent clicks on a detected number, the call is instantly initiated through their Daktela softphone (Desktop App or WebRTC).
Setup is extremely simple and takes just a minute. Users need to install the official Daktela add-on from the Firefox Browser Add-ons store. In the extension's settings, they simply enter their Daktela instance URL to connect it to their account.