This integration enables secure single sign-on (SSO) by connecting your Daktela instance to your on-premise or private Microsoft Active Directory infrastructure using the LDAP protocol.
This ensures centralized user management, enhanced security, and a simplified login experience for your agents, as they can use their existing corporate credentials to access Daktela.
Configuration is done in the Daktela GUI under Manage > Integrations. The process involves setting up a connection to your LDAP server, which requires details such as:
After establishing the connection, you will map the user fields. Finally, each user who will use this method must have the Active Directory authentication assigned to their Daktela profile.
